The Institute for Healthcare Quality Research and Education

We're well versed in advanced quality management programs like Lean Six Sigma and the Malcolm Baldrige National Quality Award Program that can help you transform the way your medical organization operates.  We specialize in helping you manage change and educate your workforce in the methods you need to improve quality, reduce errors, and create a customer centric culture that will achieve higher levels of performance.  We support your organization's quality efforts through training in Lean Six Sigma and Baldrige Criteria.

Our site contains a number of resources that you can use to improve quality.  Using the two textbooks that we have published, you can learn the tenets of performance improvement that can create the changes needed to change your organization's culture.